
You can set up an account using the mobile app by selection "Don't have an account?" on the login page and following the instructions.Īfter the account is created, use our website. If you prefer not to share the account, follow the steps below to set up another account for a family member or friend to be able to control your Omni controller. Any number of accounts can be logged in at the same time. The easiest way to give someone access to your Omni based system is to share your username and password. Multiple account access to one Omni Automation System To Someone will respond within 24-48 hours.
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To correct this you may have to install a Wi-Fi signal booster or wire the Omni directly to your router. In some cases the problem may be that the Wi-Fi signal from the router is not strong enough to allow for a consistent connection.If you already have the latest firmware or unable to connect to your router after upgrading the firmware, use the network diagnostic tool to help determine the cause of the problem.
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If you would like to perform the firmware upgrade yourself, there are instructions on how to do this on pages 5-12 as this may involve removing the Omni's protective cover. We suggest that you use a Pool Professional to upgrade your system. The latest firmware has improved network connectivity and we encourage running the latest firmware. Updating the firmware requires being at the pool pad. If the control unit is powered on, we recommend that you update the firmware of your Omni controller.First, make sure the Omni controller is powered on.The rest of this guide will cover how to troubleshoot this issue:

The "Omni controller lost connection to router' error message indicates that there is a problem with the communication between your Omni controller and router. What to do when receiving the error "Omni controller lost connection to router"
